Updated: Apr 24
We know this is an extremely difficult time for many of our customers and we want you to know that we’re here to help. We’ll get through this together. We have a range of measures available to help you.
We have flexible payment solutions
Premium Funding solutions to allow monthly instalments at discounted rates
Freeze periods on monthly instalments to allow some respite in the short-term
Extended credit terms for BPay payments
Review of Insurance Covers
In some cases, our customers may have excessive insurance due to the economic down turn. We will, at your request review any of your insurance policies that may be affected by the reduction in wages, turnover or assets and seek premium reductions where possible
Claims Express Payments
Our dedicated Claims team are focusing on expressing payments from insurers to help your cash-flow.
You may receive contact shortly from one of our Claims specialists requesting your help on obtaining information that may be required to help express your claims
Our Brokers are here to support You
We encourage any customer that needs help to contact us so we can work with you to help mitigate the impacts of COVID-19 on your business.
Contact one of our friendly Client Service Team members on 1300 551 969. We are here to serve you and have the experience, tools and guidance to support you in making immediate decisions to help your business.